Order with India Customer Curopark Company
The Birth of a Need – Mumbai’s Parking Woes
Time: March 2024
In Mumbai, India, Rajiv Patel, CEO of CuroPark, was grappling with the city’s worsening parking crisis. As private car ownership surged, traditional parking systems struggled with inefficiency, fee evasion, and endless complaints about congestion. After learning about NexPark’s AI-powered smart parking solution (featuring license plate recognition, contactless payments, and dynamic guidance) at an industry expo, Rajiv decided to explore a partnership with the Chinese tech firm.
Chapter 2: First Contact – Building Trust Across Languages
Time: April 2024
Priya, CuroPark’s procurement director, reached out to NexPark’s international business manager, Jerry Huang, via LinkedIn. Their first video call had its challenges—accents, time zones, and technical jargon—but NexPark’s multilingual proposal and case studies (like Singapore’s Changi Airport project) won the Indian team over.
Key Moments:
NexPark assigned an English-speaking technical consultant and customized a bilingual demo system.
CuroPark requested localization: support for Indian license plates (including regional scripts) and UPI payments (India’s version of Alipay).
Chapter 3: Negotiation Tug-of-War – Price, Delivery & Tariffs
Time: May–June 2024
The negotiation revolved around three key points:
Price Debate: CuroPark pushed for a 30% discount; NexPark countered with installment payments + a long-term service contract.
Deadline Pressure: The system had to go live before Diwali (October). NexPark promised airfreighted delivery in 60 days.
Tariff Risks: NexPark helped secure India-China FTA duty exemptions.
The Signed Deal (June 15, 2024):
200 AI parking gates (with LPR cameras)
1 cloud-based management platform (hosted on Indian servers)
2 years of maintenance (including remote support)
